Frequently Asked Questions
Everything you need to know about shopping with TIGC.
How can I track my TIGC order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique tracking ID to monitor your package in real-time.
What is the return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have the original tags intact to be eligible.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our chart for the best fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most locations.
How long does standard delivery take?
Standard shipping typically takes 3 to 7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
Are TIGC products ethically sourced?
Yes, we prioritize sustainable manufacturing and ethical labor practices. Our fabrics are sourced responsibly to ensure high quality and minimal environmental impact.